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Portlets from A to Z > Incident Management Tool > Incident Configuration
Incident Configuration

This is what the Incident Configuration window looks like when first opened:

The Incident Configuration window is divided in two areas:

  • Button Bar
  • Content PanelButton Bar

The Button Bar features 6 buttons... :

  • Create
  • Open
  • Clone
  • Save
  • Publish
  • Return to the Dashboard

 ... and a text label:

  • A label displaying which configuration is the 'Current' configuration (or a message stating that none is loaded when applicable as per above example).

Create a new Configuration

This is the dialog you get when you click on the Create button:

The newly created configuration is set by default to a DRAFT state. All properties of the configuration (Users, Roles, Activities and their Steps) are by default set to empty.

There are 3 different states for a given Configuration:

  • DRAFT (newly created Configuration, non usable to create new Incidents),
  • CURRENT (active Configuration, used to create Incidents),
  • PUBLISHED (non-active, previously CURRENT Configuration, often linked to obsolete, inactive incidents).

Open an existing Configuration

This is the dialog you get when you click on the Open button:

The drop down menu lists all previously recorded Configurations, with their corresponding status between brackets:

Clone a Configuration

Clicking on the Clone button will get you this dialog:

Note: you need to have created or opened a Configuration in order to get access to the Clone function (if not so, the Clone button is disabled):

 Enter the name for the cloned version, and click on the OK button:

 

Attention: Only alphanumeric are allowed, as well as dots, underscores and dashes - and the total number of characters is set to 10.

Save

The Save button instantly save the latest modifications of the Configuration without any dialog.

Publish

Note: The Publish button is only active for Configurations that are in a DRAFT state.

When the Publish button is clicked, the selected (DRAFT) Configuration is set to a CURRENT state, and is ready to serve as active configuration for the creation of upcoming incident reports.

Content Panel

Once a configuration has been loaded (by means of the Create or the Open function), the content panel is ready for user interaction:

The section features the following tabs:

  • Users
  • Roles
  • Activities
  • Steps

Users Tab

This is where you will manage users - adding and removing individuals from the current incident Configuration:

Add Users

Use the four arrows to transfer to the selected users back and forth between the right window (selected users) and the left window (list of users available for selection):

  •  Transfer all the Users from the list to the selection (right window)
  •  Transfer the selected User from the list to the selection (right window)
  •  Remove the selected User from the selection (right window)
  •  Remove all the selected Users from the selection (right window)

The  binoculars icon gives you the ability to perform a predictive search on the NOP registered users, and narrows down the result list:


Now click on the OK button to save your selection and assign it to the current Configuration:

Select any user in the list to get its User Detail (User Name, Token ID and assigned Roles):

Use the Manage Roles button to open the Roles Editor, and add or remove roles for the selected user:

Note: the Roles available for assignment are managed in the Roles Tab - see below for detail.

From here, you may wish to add more users to the list (with the Add button) or remove selected user(s) with the Remove button.

Roles Tab

This is where you manage the various roles.

Use the Add and Remove buttons to respectively add or remove Roles, and the Up and Down button to move selected Role(s) up and own the list.

Note: Only Roles with no Users associated with them can be moved up & down the list or removed. If a Role is still associated with at least one User, the Up & Down buttons are deactivated.

Select a Role in the left pane to get, in the right pane, the list of all Users that possess this Role:

Activities Tab

The Activities tab lists the various Activities - automatically listed by increasing alphabetical order.

Use the Add button to create a new Activity ... :

... and the Remove button to delete the selected Activity:

Steps Tab

The Steps tab is the place you  manage the different steps corresponding to the activities:

The available Steps are listed in a 4-columns table:

  • Step: the step ID - a non-unique integer ranging from 0 to 2.140.000.000,
  • Activity: the activity to which the step belongs to (pull-down menu displaying the content managed in the Activities tab) registered for the selected Configuration,
  • Role: the Role corresponding to the Activity and Step (pull-down menu displaying the content managed in the Roles tab) registered for the selected Configuration,
  • Phase: the Operational Phase for which the Role + Activity + Step is associated to following the NMICP chart (pull-down menu).

Managing Steps

Use the Add button to enter a new Step to the list, and the Remove button to delete the selected entry.

Click on any cell to edit its content:

Sorting Steps

Clink in the desired column header and use the  down arrow or  up arrow to sort the column content respectively in descending order or ascending order.