FAQTopic

This folder contains the different FAQTopic available for the creation or edition of a FAQ entity:

Creating / Editing Topics

Please refer to the Editing a WIND Document section for more information on general WIND features.

Once opened, the Topics edit window shows two tabs: General and FAQs, further detailed in the next sections.

General

The General Tab comprises 2 main panels, containing:

Title and Scopes for the first one;
Keywords, Display Period and Last Update for the second and last one.

First Panel

Title

The Title field contains the name of the Topic.

All view / Main scopes

All view scopes: Five buttons allow you to set in which of the phases any of the views (Main or Detached) will show.

Main view scopes: These allow you to set in which of the phases a Portlet is shown in the Main view.

Click on a phase button to toggle it on (brightly colored - as in the example above) or off (dimmed / greyed out as in the example below)

Second Panel

Keywords

Check the Keywords / Search section for details.

Display Period

Check the Set Date and Time section for details.

Note the Last Update panel, telling the date and time the FAQ item was updated. This is of course not relevant when creating a FAQ item.

FAQs

The FAQs Tab comprises only one panel:

It shows a list of all FAQ questions to be associated to the opened topic.

Adding a question to a Topic

Simply drag a question from the FAQ folder and drop it into the FAQs window. Check the Drag and Drop section for details.

Deleting a question from a Topic

All you need to do is to select / highlight the question to be removed. This will reveal the Delete button, on which you click to engage the deletion process.

Remember that you still need to Save these changes to the entity.