E-Helpdesk
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The purpose of the E-Helpdesk is to reduce the amount of telephone calls to the Network Manager Operations Centre Helpdesk for slot improvements, extensions and information.
This should:
- lower the waiting time for the clients in receiving a reply on their requests
- free up telephones for other operational issues
You will have to fill in the NM service request form to get access to the E-Helpdesk.
The NMOC Perspective
= for NMOC staff