General
The General Tab comprises 2 main panels, containing:
- Title and Scopes for the first one;
- Keywords, Display Period and Last Update for the second and last one.
First Panel

Title
The Title field contains the name of the Topic.
All view scopes
Five buttons allow you to set in which of the phases any of the views (Main or Detached) will show.
Main view scopes
These allow you to set in which of the phases a Portlet is shown in the Main view.
Second Panel

USED
This button is in reality an indicator telling you if and where the item is used. Check the Content Item Usage section for details.
Keywords
Check the Keywords / Search section for details.
Display Period
Check the Set Date and Time section for details.
Note the Last Update panel, telling the date and time the FAQ item was updated. This is of course not relevant when creating a FAQ item.